my delivery & returns...

Delivery & Returns that are over and above Stormfauna.com  Delivery & Returns 

UK Delivery

We offer a number of delivery options to suit your needs. Our delivery options available on our website are done by Royal Mail via

We’re not able to take responsibility for any delays on their part. However if there does seem to be a problem, and your delivery didn’t arrive please do let us know and we will assist in any way we can.

We add a sticker to our parcels telling the postmen and postwomen at Royal Mail that our boxes fit through the letterbox. Although we cannot guarantee the parcels fitting through all letterboxes if they are on the small side. The large boxes (for example the brownie bites box with 36 bites) are not letterbox friendly and this is specified on the individual product pages. 

Returns

Returns are only accepted for products that are incorrect or arrive damaged. If either of these occur please contact us immediately. Once we know more details we will offer to re-send the items or exchange them. Please email us at info@stormfauna.com with the details.